Privacy Policy

What we collect

When you submit an inquiry through our contact form, we collect the following information:

• — Your name
• — Email address
• — Phone number
• — City or general location
• — Project type and budget range (if provided)
• — Any project details you choose to share in the message field

We do not collect payment information through this website. We do not use tracking cookies beyond standard analytics (described below).

How we use it

Information submitted through our contact form is used solely to respond to your inquiry. Specifically:

• — To follow up with you about your project inquiry
• — To schedule an in-home assessment if appropriate
• — To send information relevant to your project that you've requested

We do not add you to any marketing list or email newsletter without your explicit consent.

What we don't do

We do not:

• — Sell your personal information to any third party
• — Share your contact information with marketing companies or lead aggregators
• — Use your project information for any purpose other than responding to your inquiry
• — Contact you after a reasonable follow-up period if you've indicated you're not interested in proceeding

Analytics

This website uses standard web analytics to understand aggregate traffic patterns — which pages are visited, general geographic regions, and how visitors navigate the site. This data is anonymous and aggregated; it cannot be used to identify individual visitors. We do not use advertising cookies or cross-site tracking technologies.

Data retention

We retain contact form submissions for a reasonable period to manage ongoing project conversations. If you'd like your information removed from our records, contact us at the email below and we'll take care of it promptly.

Contact

If you have questions about this privacy policy or how we handle your information, contact us at hello@harborandpine.com.